Service Technician

Salary/Rate:€45,000 - €50,000
Job type:Perm
Business Sectors:R&D, Operations
Job ref:24587
Post Date:05. 10. 2023

About the Role

Service Technician

Location: Berlin (Onsite 50% Travel 50%)

Our client’s mission is to protect the eyesight of patients with retinal diseases. For this purpose, the international team of our client has been working closely with physicians and clinical experts worldwide for more than 10 years. They have a unique navigated laser therapy system which sets a new standard for retinal treatment.

  • Our client offer an exciting and diversified job in a growing, innovative company. In their interdisciplinary working team there is plenty of room for initiative and personal development.
  • Their flat hierarchy opens the possibility for strong team spirit, which we additionally strengthen at annual summer and Christmas team events.
  • Opportunity to earn up to a 10% bonus annually on top of your base salary
  • Competitive Salary

  • Carrying out installations, maintenance, repairs and safety checks on retinal lasers at our customers in hospitals and at physicians in private practice
  • Telephone and written acceptance of customer inquiries from our direct customers and distributors
  • Repairing and providing spare parts and returns from the field
  • Analyzing device data and malfunctions in cooperation with our research and development department
  • Advising our customers as a medical device consultant according to § 83 MPDG (formerly § 31 MPG)
  • Telephone and written support of our distributors for repairs and fault analyses
  • Close cooperation with sales office and field service

What you will bring:
  • Completed vocational training in the field of electrical engineering, electronics or comparable training.
  • Ideally, further training as a technician specializing in medical technology/electrical engineering or university degree B.Eng or B.Sc in medical technology/electrical engineering
  • Willingness to travel up to 50% (DACH region), several days with overnight stays (no regular weekend work)
  • Driving license class B
  • Ability to problem solve and think analytically
  • German fluently and English well spoken and written
  • Customer oriented way of working
  • Basic IT knowledge
  • As an organizational talent, you find it easy to plan your own field service assignments

Please apply with your CV or contact Dominika Wyrwinska for further details on this opportunity and additional vacancies in Medical Technology.