Service Engineer

  • Location

    Hamburg

  • Sector:

    Quality, Operations

  • Contact:

    Dominika Wrywinska

  • Contact email:

    dominika.wyrwinska@adaptivelifescience.com

 

Service Engineer

Adaptive Life Science is seeking a Field Service Engineer for an international healthcare company specializing in the development, sale, manufacture and service of medical technology.

Your tasks include:

  • Direct product installation at the customer, as well as repair, maintenance, and training

  • Efficient tour and material planning according to the given deployment plan 

  • Work documentation and corresponding reporting with the required data

  • Responsibility for ensuring a high level of customer satisfaction and competent customer support

  • Communicate with customers, sales and back office about product issues, product processing, customer orders and work orders

  • Appropriate personal appearance at the customer's site

  • Remote access and remote maintenance of the customer's IT systems


What is required of you?

  • Completed technical training (electronics, medical technology, data processing), preferably in the field of medical technology or a comparable qualification (technician, bachelor's degree or graduate engineer)

  • Corresponding experience in field service with PC-based medical products and in dealing safely with customers

  • Strong IT skills as you will be working with software and hardware devices

  • Knowledge of the guidelines for medical devices and the conformity regulations for medical devices in Germany

  • Very good knowledge of English and German, both spoken and written

  • Valid driving license class 3 or B (for cars)

Advantages:

  • Working with life-saving medical products

  • Competitive salary with 13 monthly salaries

  • Company-sponsored pension plan

  • 30 days holiday

  • company car

  • A permanent, full-time contract (40 hours per week)

 

If this sounds like an exciting challenge for you, please do not hesitate and send us your application. If you haven't updated your resume, you can get in touch via LinkedIn.

If you have any questions or are unclear about the position, please contact:

Dominika Wyrwinska dominika.wyrwinska@adaptivelifescience.com

#Hamburg

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